When preparing a quote (outside the Brighte Portal), it should be itemised with the following details:
- Solar system (Supply and install)
- Home battery (Supply and install)
- EV charger (Supply and install)
Requesting Payment
For finance customers: Upload the itemised invoice and request payment after installation. You’ll be paid the full cost of the installation
For cash customers: You will be invoiced for the VCF fee.
FAQs
What if I need to revise the customer’s quote?
Brighte expects minimal to no variations when quoting customers in this program. To help achieve this, we strongly encourage you to conduct site inspections to identify potential issues early.
You wont be able to request price increases if a variation arises. Instead, we reccomend you either:
- Request the customer pay the variation in cash for finance purchases.
- Absorb the cost if it is minimal.
- Have the customer resubmit their application and loan.
Are there any API integrations between Marketplace and CRM systems?
We are currently developing integration with Zapier, expected to be ready by June 2025.
Can I accept deposits?
Yes, you can add deposits when creating and sending a referral to the customer. However, it's important to note that deposits must be paid outside of the Marketplace.
What should my invoice include?
To request payment, ensure your itemised invoice includes:
- Business & installer ABN and contact details.
- Electrician’s name and licence number (if applicable).
- Invoice date.
- Customer’s name & address.
- Appliance details (brand, model, serial, install date).
- Serial number of appliance(s) installed.
- Breakdown of goods/services.
What is the VCF and how is it set?
There is a Marketplace fee associated with this program. This covers both CommBank and Brighte merchant fee and the Brighte program fee. With this fee, you gain access to high-quality, high-intent leads from CommBank customers, Australia’s largest bank.
How will I be paid?
Payments will be processed through Brighte, ensuring our usual fast payouts, typically within 72 hours. Throughout the program, Brighte will remain your sole point of contact.