Often homeowners who move to renewable energy tell us that ‘install solar panels’ sat on their home improvements wish list for years before they finally made the switch. But they may not have to wait. Often all that’s standing between a homeowner’s good intention and taking action is getting the information and support they need to turn their dreams into a reality. Information and support that can come from Brighte and our vendors and agents.
Take for example Brighte customer Simon Astley and his wife Dyan from Rosewater in South Australia who installed solar in 2018. With four children at home it’s not surprising that high power bills and setting a good example for their kids had long been a motivator – as Simon told us, “With annual electricity bills of over $3,000 and four environmentally aware children it’s always made sense to install solar.”
What finally tipped the Astley family to take action was getting information on financing options available. “The payment plan from Brighte was a big motivator for us. It meant we didn’t need a large deposit nor a down payment and instead we could make regular manageable fortnightly payments,” Simon explained.
Simon’s story shows how by arming customers with detailed information from the get-go on financing options, and by really looking at home improvements from their perspective, you can convert a lead into a sale. Simon’s advice to other buyers is also interesting – “It’s so important to ensure you are happy with the company you proceed with – ask lots of questions and place value on the company that can best deal with your queries.”
A reminder to make sure you and your team are up-to-speed on the features and benefits of Brighte payment plans, so you can answer every customer query without delay.