Complaints & Feedback

How to make a complaint

If you have a complaint, grievance or feedback about Brighte, please let us know. We value your feedback and appreciate the opportunity to follow up.

There are two ways you can contact us directly:

Get in touch with our friendly customer service team

Please give us a call on 1300274448, we are here to help. You can also send us a letter to Level 6, 56 Pitt Street, Sydney NSW 2000. Alternatively you can also email us at

Ask to speak to a manager

Feel like you need a little more help? Ask to take your concern to one of our Management Team. They’ll be able to work with you to sort out any problem you have.