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Partner Support Specialist

Full Time, Permanent — Sydney, NSW

Brighter Together
Brighte is on a mission to make every home sustainable.
Recognized as one of Australia’s fastest-growing tech companies, Brighte is a remote first scale-up, hiring across Australia & NZ.
We value different perspectives, skills and backgrounds and have been recognized for our strength in creating a diverse and inclusive workplace, winning Best Workplace Diversity (Finnies 2021).
Founded in 2015, Brighte has helped over 100,00 Aussie households get solar sooner, providing financial solutions, partnering with over 2,000 SMEs nationally and processing more than $2 billion in finance applications.
Brighte supports the power shift to the home by enabling the generation of more than 2,111GWh of clean energy, and preventing greenhouse gas emissions totaling more than 900,000 metric tons of CO2e each year – equivalent to 193,922 gasoline powered passenger vehicles driven for 1 year!
Ready to join a purpose-led business? Read on!
Are you currently slogging it in hospitality, customer service, retail or even travel? Looking to take a step into the “corporate” world, but unsure how to get your foot in the door?
You should consider becoming a Brighteneer!
You'll join a team of 2 consultants who, with no prior corporate experience, have absolutely smashed their goals and are now taking the leap into sales!
Your manager values open communication, is practical, empathetic and very supportive. If you are energetic, focused, hardworking - but also love to have fun and a good laugh - these are your people!
So, what will your day to day involve? You'll answer inbound calls from Brighte's partners and assist with general queries, status updates and handle escalations or complaints.
Using your fantastic communication skills, you'll build and maintain strong relationships with internal and external stakeholders. A keen learner, you will become the subject matter expert in Brighte's product and processes.
Brighte has a flexible working policy, so you can work from home and/or the office AND
you don't have to miss that weekend away.. in fact, stay a little longer - work from anywhere up to 6 weeks annually!
If you do come into the office, treat yourself to the massage chair, stocked pantry and fridge (with things like jerky and 4 kinds of kombucha, even protein shakes!), an espresso machine to hype you up for a Thursday arvo ping pong match. If you're active and like to cycle in or go to the gym, you can lock up your bike and there are showers with towel service downstairs.
Eager to hear more about what life is like at Brighte? Hit apply and upload your resume!
Named LinkedIn’s #10 Top Australian Start Up (2021), we know we wouldn’t be anywhere without our investors, who believe in our mission and the opportunities that lie ahead for a brighter future.
Airtree Ventures, Mike Cannon-Brookes’ Grok Investments, Kim Jackson and Scott Farquhar’s Skip Capital, and Qualgro Partners all continue to support Brighte in making this dream a reality!
If you want to join this mission-driven, inclusive, and highly collaborative team, click apply and upload your resume! All applicants will receive a response.
Apply now or see all openings
Mix of Brighte staff and company stats Mix of Brighte staff and company stats

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Don’t just take our word for it. Here’s what people are saying on Glassdoor.

“Simply the best place. you wont regret here. Lot of stuff to do and learn and you're free to do so.”

Software Engineer Current Employee

“Heaps of opportunity to grow exponentially. Working with Katherine is an experience in itself. Fast paced not startup anymore.”

Operations Current Employee

“Friendly people, efficient team, good career opportunity”

Team Leader Former Employee

“Good working environment and work-life balance.”

Investment Manager Current Employee

Acknowledgement of Country

Brighte acknowledges Aboriginal and Torres Strait Islander peoples as the traditional custodians of our land - Australia. We pay our respect to them and their cultures and to the elders past, present and emerging. The Gadigal of the Eora Nation are the traditional custodians of the land on which Brighte’s office stands.