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Head of Operational Analytics

Full Time, Permanent — Sydney, NSW

Apply now or see all openings
Brighter Together
At Brighte, we believe every Australian deserves access to a sustainable and comfortable home. How do we help Australian’s achieve this? We build innovative mobile and web platforms, responsible and seamless financial solutions, and relationships with customers and vendors that last. Our addressable market is massive and rooted in a positive mission that empowers Australian’s and the growing and critically important sustainability market.
We have been recognised for our incredible work in diversity and inclusion and have a leadership team that is passionate about building a high-performing culture where people feel a sense of belonging. If you’re keen to work for a mission-driven company, with smart people who live and breathe Brighte’s values, have a read below.
The Role
With a Data Analyst and Fraud Analyst reporting to you, you will provide key support for our Chief Operations Officer.
Focusing on sales and operations metrics, you will work to discover our bottlenecks as well as our biggest opportunities.
What You’ll Do
You will work cross functionally to achieve outcomes.
Dig deep into our current processes and extract inefficiencies - challenge our current workflow!
You will develop go-to-market strategies for our Sales team.
You’ll work with sales and operations to fine tune their metrics and provide greater clarity and focus for the team.
Who You Are
Somewhat of a strategy consultant who is comfortable with analyzing and presenting data to varying stakeholders.
You are solutions focused, and comfortable with a fast paced and constantly changing environment.
Personable, high energy and of course you embody Brighte’s values: Call the Ball, Deserve the Customer, Be Human, Brighter Together, Think Big Stay Green.
What You Bring
Lean Six Sigma Certification ideal.
Experience in process improvement is a must!
Start Up experience is highly desirable - you know all about the “grey” areas and fluid environment.
Strong skills in quantifying improvements.
The ability to sell your ideas, build credibility and trusting relationships with stakeholders.
Why Brighte?
Strong Team: We have built a very strong data team with highly experienced members who have worked across some of the top financial institutions in Australia - you would have the opportunity to work alongside them, learn from them and grow yourself professionally!
Employee Share Options.We want to build a successful company which means sharing the potential upside together.
Flexible working. It's all about balance so feel free to work from home when you need to.
Generous Parental Leave Policy. We couldn't get where we are today without our families.
Diversity and Inclusion. Winning Best Workplace Diversity award at the 2020 Finnies.
Employee Assistance Program.For confidential financial, work, relationship, or wellbeing support.
Recognition and Reward Brighte Stars program.We drive a culture of recognition
and celebration by shining a light on our accomplishments and everyday victories.
Nutritious food. A well-stocked pantry including free breakfast, daily fresh fruit, espresso coffee, yoghurt, Tim Tams and many more snacks to make work feel a little more like home. We've also got kombucha, beer, and wine on tap.
End-of-Trip Facilities. Cycle in to work, lock up your wheels, and have a shower in our end of trip facilities with towel service and hair dryers.
We’re a high performing team and proud to be backed by investors who believe in our mission and the opportunity we have ahead of us. Airtree Ventures, Mike Cannon-Brookes’ Grok Investments, Kim Jackson and Scott Farquhar’s Skip Capital as well as Qualgro Partners continue to help us scale our teams and products.
We’re recognised as one of Australia’s leading fintech companies, having been ranked the 6th fastest growing Technology Business in Australia in the Deloitte Fast 50/500 (2020) and winning the inaugural Finder Green Award (2020). We’ve also been recognised as a leading FinTech by the Australian Financial Review, Fintech Business Awards and KPMG.
Apply now or see all openings
Mix of Brighte staff and company stats Mix of Brighte staff and company stats


Don’t just take our word for it. Here’s what people are saying on Glassdoor.

“Simply the best place. you wont regret here. Lot of stuff to do and learn and you're free to do so.”

Software Engineer Current Employee

“Heaps of opportunity to grow exponentially. Working with Katherine is an experience in itself. Fast paced not startup anymore.”

Operations Current Employee

“Friendly people, efficient team, good career opportunity”

Team Leader Former Employee

“Good working environment and work-life balance.”

Investment Manager Current Employee

More about Brighte

Acknowledgement of Country

Brighte acknowledges Aboriginal and Torres Strait Islander peoples as the traditional custodians of our land - Australia. We pay our respect to them and their cultures and to the elders past, present and emerging. The Gadigal of the Eora Nation are the traditional custodians of the land on which Brighte’s office stands.