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Senior Systems Administrator

Full Time, Permanent — Sydney, NSW

Apply now or see all openings

Senior Systems Administrator

Brighter Together
At Brighte, we believe every Australian deserves access to a sustainable and comfortable home. How do we help Australian’s achieve this? We build innovative mobile and web platforms, responsible and seamless financial solutions, and relationships with customers and vendors that last. Our addressable market is massive and rooted in a positive mission that empowers Australian’s and the growing and critically important sustainability market. 
We have been recognised for our incredible work in diversity and inclusion and have a leadership team that is passionate about building a high-performing culture where people feel a sense of belonging. If you’re keen to work for a mission-driven company, with smart people who live and breathe Brighte’s values, have a read below. 
What you'll do
A System Administrator's main responsibilities at Brighte is to provide IT support for the business' many employees, clients and stakeholders. It will support a wide range of systems and applications, including (but not limited to) Office365, Salesforce, Cloud Services and In-house Software Systems.
This role will also include systems administration tasks. Working closely with the IT Manager on projects and management of their core infrastructure (i.e.. MacOS, Windows Laptops, Windows Servers, Cloud services, Backup, Storage, Network and Security solutions).

What you've done

  • Extensive experience with project management and vendor management.
  • Providing 1st and 2nd level end user computing support to business stakeholders via phone, email, face-to-face or remotely, ensuring SLA's are being met
  • Troubleshooting software & hardware issues in both a MacOS and Windows based environment
  • Perform user account administration maintaining user access in the various Systems and Software
  • Good record keeping and effective use of the ticketing system
  • Basic network support and troubleshooting
  • Updating clients on progress during problem resolution
  • Maintain Knowledge base to facilitate prompt resolution of incidents
  • Liaising with vendors and suppliers
  • Provide feedback on continuous improvement of processes and procedures in order to enhance the current use of products or reduce incidents volume
  • Provide Systems, Software and Network administration
  • Work on upcoming projects along with the IT Manager
  • Adhere to the Company policies
  • Protect organisation’s value by keeping information confidential
  • Comply with all regulatory legislation as applicable
  • Provide other ad-hoc services as reasonably instructed by the Company
  • Who you are

  • Autonomous, a self-starter, pro-active and take the initiative
  • Agile technical team experience
  • Strong communication skills
  • Problem solving skills
  • Collaboration skills
  • Eye for detail and identifying problems
  • Forward planning, analyzing and evaluating and knowledge management
  • Why Brighte

  • Employee Share Options. We want to build a successful company which means sharing the potential upside together.
  • Flexible working. It's all about balance so feel free to work from home when you need to.
  • Generous Parental Leave Policy. We couldn't get where we are today without our families.
  • Diversity and Inclusion. Winning Best Workplace Diversity award at the 2020 Finnies.
  • Employee Assistance Program. For confidential financial, work, relationship, or wellbeing support. 
  • Recognition and Reward Brighte Stars program. We drive a culture of recognition and celebration by shining a light on our accomplishments and everyday victories.
  • Nutritious food. A well-stocked pantry including free breakfast, daily fresh fruit, espresso coffee, yoghurt, Tim Tams and many more snacks to make work feel a little more like home. We've also got kombucha, beer, and wine on tap.
  • End-of-Trip Facilities. Cycle into work, lock up your wheels, and have a shower in our end of trip facilities with towel service and hair dryers.
  • We’re a high performing team and proud to be backed by investors who believe in our mission and the opportunity we have ahead of us. Airtree Ventures, Mike Cannon-Brookes’ Grok Investments, Kim Jackson and Scott Farquhar’s Skip Capital as well as Qualgro Partners continue to help us scale our teams and products. 

    We’re recognised as one of Australia’s leading fintech companies, having been ranked the 6th fastest growing Technology Business in Australia in the Deloitte Fast 50/500 (2020) and winning the inaugural Finder Green Award (2020). We’ve also been recognised as a leading FinTech by the Australian Financial Review, Fintech Business Awards and KPMG. 
    Apply now or see all openings
    Mix of Brighte staff and company stats Mix of Brighte staff and company stats


    Don’t just take our word for it. Here’s what people are saying on Glassdoor.

    “Simply the best place. you wont regret here. Lot of stuff to do and learn and you're free to do so.”

    Software Engineer Current Employee

    “Heaps of opportunity to grow exponentially. Working with Katherine is an experience in itself. Fast paced not startup anymore.”

    Operations Current Employee

    “Friendly people, efficient team, good career opportunity”

    Team Leader Former Employee

    “Good working environment and work-life balance.”

    Investment Manager Current Employee