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Growth Marketing Manager (Energy)

Full Time, Permanent — Sydney, NSW

Apply now or see all openings
Brighter Together
At Brighte, we believe every Australian deserves access to a sustainable and comfortable home. How do we help Australian’s achieve this? We build innovative mobile and web platforms, responsible and seamless financial solutions, and relationships with customers and vendors that last. Our addressable market is massive and rooted in a positive mission that empowers Australian’s and the growing and critically important sustainability market.
We have been recognised for our incredible work in diversity and inclusion and have a leadership team that is passionate about building a high-performing culture where people feel a sense of belonging. If you’re keen to work for a mission-driven company, with smart people who live and breathe Brighte’s values, have a read below.
The Role
This role exists within Brighte’s emerging energy business. You will be the voice of our new energy product to help our household customers understand the incredible value of the service they have purchased, and create strong trust, and a relationship between the household and Brighte.
Working closely with our product team, we want our household customers to love the service and have clear visibility into what they can expect from Brighte all along the lifetime of their relationship with Brighte.
We strongly believe that "Growth" is first a mindset before it becomes a skill set or a toolset. If you come along with that mindset, we are looking forward to working with you to achieve best in class results, not just for the company, but for you too. Because for us, "Growth" is not just about the company, it is about your personal/professional growth as well

What You'll Do

  • Work closely with the Energy product, research and data teams to complement the in-product experience with out-of-product experience (email, social campaigns, etc).
  • Build the contact and communications for Brighte across our consumer and partner customer base.
  • Create highly personalised and automated journey’s across all customer touchpoints: email, SMS, in-app, mobile push, web push and chat.
  • Be responsible for engagement, conversion, churn performance, re-use and profitability of the base.
  • Develop customer segment insights and value propositions through quantitative and qualitative analysis of the customer database.
  • Maximising the transparency and measurability of customer retention & marketing activities through analysis and reporting on campaign effectiveness

Who You Are

  • Minimum 5 years of customer marketing, lifecycle marketing, product marketing or CRM experience.
  • A digital native that thinks automation first and is at home with marketing automation tools such a Braze, Salesforce, Segment or Adobe Marketing Cloud.
  • A strong analytical and growth mindset. You are obsessed with data and tracking customer behaviours to deliver the best journey possible for our customer groups.
  • Understanding and experience working with SQL or logic-based queries highly commended.
  • Experience working on a daily, deeply collaborative basis with Product and Engineering teams
  • Background in either retail energy, renewable energy including solar, batteries, and emerging DER technologies.
  • Excellent written and verbal communication, stakeholder management skills.
  • Highly empathetic, seeking to understand the perspective and needs of Brighte’s Vendors
  • Curious, determined and collaborative.
  • Very comfortable using online tools like Confluence, Jira, Slack as your primary method of communication.
  • Embodies our Brighte values: Deserve the Customer, Brighter Together, Be Human, Call the Ball and Think Big Stay Green

Why Brighte

  • Employee Share Options. We want to build a successful company which means sharing the potential upside together.
  • Flexible working. It's all about balance so feel free to work from home when you need to.
  • Generous Parental Leave Policy. We couldn't get where we are today without our families.
  • Diversity and Inclusion. Winning Best Workplace Diversity award at the 2020 Finnies.
  • Employee Assistance Program. For confidential financial, work, relationship, or wellbeing support.
  • Recognition and Reward Brighte Stars program. We drive a culture of recognition and celebration by shining a light on our accomplishments and everyday victories.
  • Nutritious food. A well-stocked pantry including free breakfast, daily fresh fruit, espresso coffee, yoghurt, Tim Tams and many more snacks to make work feel a little more like home. We've also got kombucha, beer, and wine on tap.
  • End-of-Trip Facilities. Cycle in to work, lock up your wheels, and have a shower in our end of trip facilities with towel service and hair dryers.
We’re a high performing team and proud to be backed by investors who believe in our mission and the opportunity we have ahead of us. Airtree Ventures, Mike Cannon-Brookes’ Grok Investments, Kim Jackson and Scott Farquhar’s Skip Capital as well as Qualgro Partners continue to help us scale our teams and products.
We’re recognised as one of Australia’s leading fintech companies, having been ranked the 6th fastest growing Technology Business in Australia in the Deloitte Fast 50/500 (2020) and winning the inaugural Finder Green Award (2020). We’ve also been recognised as a leading FinTech by the Australian Financial Review, Fintech Business Awards and KPMG.
We’re a high performing team and proud to be backed by investors who believe in our mission and the opportunity we have ahead of us. Airtree Ventures, Mike Cannon-Brookes’ Grok Investments, Kim Jackson and Scott Farquhar’s Skip Capital as well as Qualgro Partners continue to help us scale our teams and products.
We’re recognised as one of Australia’s leading fintech companies, having been ranked the 6th fastest growing Technology Business in Australia in the Deloitte Fast 50/500 (2020) and winning the inaugural Finder Green Award (2020). We’ve also been recognised as a leading FinTech by the Australian Financial Review, Fintech Business Awards and KPMG.
Apply now or see all openings
Mix of Brighte staff and company stats Mix of Brighte staff and company stats

Glassdoor

Don’t just take our word for it. Here’s what people are saying on Glassdoor.

“Simply the best place. you wont regret here. Lot of stuff to do and learn and you're free to do so.”

Software Engineer Current Employee

“Heaps of opportunity to grow exponentially. Working with Katherine is an experience in itself. Fast paced not startup anymore.”

Operations Current Employee

“Friendly people, efficient team, good career opportunity”

Team Leader Former Employee

“Good working environment and work-life balance.”

Investment Manager Current Employee

More about Brighte

Acknowledgement of Country

Brighte acknowledges Aboriginal and Torres Strait Islander peoples as the traditional custodians of our land - Australia. We pay our respect to them and their cultures and to the elders past, present and emerging. The Gadigal of the Eora Nation are the traditional custodians of the land on which Brighte’s office stands.